Terms & Conditions
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please refrain from using this site.
By using this website, you agree to the terms and conditions outlined below. All customers must be at least 18 years of age to purchase products listed on this website.
The information provided on this website is to the best of our knowledge and is not intended to replace the advice of a qualified medical practitioner. Supplements and other products sold on this platform are not intended to diagnose, treat, or cure any diseases. Consult your medical professional before consuming any supplement.
Detailed Description of Goods and/or Services
Bio Harmony is an online platform in the self-optimisation industry that specialises in offering self-optimisation supplements, products, nootropics, and nutrition.
Delivery Policy
Upon receipt of payment, requests will be processed within 1-2 days, and delivery confirmation will be sent via email. Products are typically delivered within 1-4 working days, depending on the chosen shipping option and any external delays beyond our control.
Export Restriction
The products offered on this website are available exclusively to clients in South Africa, unless otherwise specified.
Return and Refunds Policy
The availability of goods and services is subject to change. In cases of unavailability, Bio Harmony will provide a full refund to the client within 30 days. Cancellation of orders by the client will incur a 10% administration fee.
Customer Privacy Policy
Bio Harmony is committed to safeguarding the personal information of users. Personal information, as defined by the Promotion of Access to Information Act 2 of 2000 (PAIA), will be protected according to relevant regulations.
Payment Options Accepted
Payments can be made via Visa, MasterCard, Diners Club, American Express cards, or through bank transfer to the Bio Harmony bank account, details of which are available upon request.
Card Acquiring and Security
Card transactions are processed securely through PayFast (Pty) Ltd, the approved payment gateway for South African Acquiring Banks. PayFast employs SSL3 encryption to ensure the security of transactions.
Separation of Customer and Card Details
Customer information is stored separately from card details entered on PayFast’s secure site. For more information on PayFast’s security measures, please visit their website.
Merchant Outlet Country and Transaction Currency
The merchant outlet country for payment options is South Africa, and transactions are conducted in South African Rand (ZAR).
Responsibility
Bio Harmony takes responsibility for all aspects of transactions conducted on this website, including the sale of goods and services, customer service, dispute resolution, and delivery of goods.
Country of Domicile
This website is governed by South African laws
Variation
Bio Harmony reserves the right to amend this agreement or any part thereof at its sole discretion without prior notice.
Company Information
Bio Harmony operates as a private company based in South Africa
Email: warren@bioharmony-group.co.za
Privacy Policy
Bio Harmony is committed to maintaining the security and confidentiality of personal information in accordance with applicable regulations. Personal information is processed and stored securely, with access restricted to authorised individuals for specified purposes only.
